Contact us

We can't wait to hear from you! If you have any questions or would like to return/exchange your item, please contact us using one of the following ways:

By email (preferred):

Send us an email to

By Instagram:

Send us a direct message via Instagram @Muchv.Jewellery

Customer service opening hours:

Monday-Friday 9:30am - 5:30pm 

We respond to all enquiries as soon as possible. Please allow up to 48 hours to receive a response from our team. 

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Frequently Asked Questions

  • How to return my order?

To view our returns policy, please click here.

  • How long does the shipping take?

UK shipping normally takes 1-2 working days. International shipping can take 3-10 working days. We are not responsible for delays in transit caused by third parties.

  • Do you offer warranty?
Yes, we do. Please visit this page for more information.
  • How to check my ring size?

You can find our size guide by clicking here. If you need assistance, please get in touch.