Returns & Exchanges
You have 30 days from the date of purchasing to return an item to us.
Please include a note inside the parcel with your name or order number and a reason for returning.
Exchanging ring size
We offer one free size exchange. If you would like to exchange the size of your ring please send us an email and we will provide you with a prepaid shipping label for your exchange. Access to a printer is required for this.
Please note that we can only offer one free exchange. If the ring your exchanged for still doesn't fit you, you'll be responsible for covering the cost of shipping the product back to us to be exchanged.
Our email address is email@example.com
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If you need help with your return, please contact us within: 14 days of delivery
We recommend any returns posted, are sent by recorded delivery
as we cannot accept liability for items that do not reach us.